Terms & Conditions

Welcome to Bug Busters Pest Control. If you continue to browse and use this website you are agreeing to comply with and be bound by the following Terms and Conditions of use, which together with the privacy policy govern Bug Busters Pest Control relationship with you in relation to this website.

Bug Busters Pest Control (‘we’ or ‘us’) refers to the owner of the website. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without our “Bug Busters Pest Control” prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Changes to the Terms & Conditions
The Terms & Conditions were published on 26th April 2021 and last updated on 28th April 2021.
You should check the terms occasionally to ensure you are aware of the most recent version that will apply each time you access this website.


Reviews

stephen dunhillstephen dunhill
a month ago
Jane came the same day we contacted her after we had seen a rat in our house. She was clearly knowledgeable, placed bait traps and informed us on other actions we could take to ensure the problem didn’t reoccur. Her fee was reasonable.
gabygaby
a month ago
This is a great service.Really quick responses to initial enquiry and subsequent questions.Friendly and professional service.Highly recommend.
charlotte aherncharlotte ahern
2 months ago
This is the second time I've called Bug Busters and she has been brilliant on both occasions. I would highly recommend her.
Jan BaileyJan Bailey
2 months ago
Jane advised and carried out advised bait points to deal with our unwanted visitors. Very polite and easy to talk to as well 😁
MoiraMoira
2 months ago
Really appreciated the speed and efficiency of the visit. We covered quite a few areas I was concerned about in one visit. Very reassuring.
Sue GartonSue Garton
3 months ago
Very prompt, efficient and friendly service. Would definitely call them again and highly recommend.
John CleggJohn Clegg
3 months ago
A fast, professional and friendly service is provided by Jane. Very good indeed
A professional and friendly service. A really prompt response to our call and the rat problem was resolved within ten days.
Susanna ClementsSusanna Clements
3 months ago
Jane has helped us with various problems, involving both rodents and wasps, over the last 3 years. She replies promptly to requests for help and is very reliable and methodical. Safety of pets on site is her main concern when putting down bait, and she fully explains all deposition sites and how to manage these. In addition, she is a very interesting, friendly person. We don’t know how we would manage without her excellent service.
James DouglasJames Douglas
3 months ago
Exceptional service received. I had a wasps nest in my loft unexpectedly and contacted Bug Busters via check a trade. They contacted me on a Sunday evening within 5 minutes and was out my 12pm the next day. Can’t recommend this company enough.
Jan CJan C
4 months ago
Fast, professional and effective.Dealt with a difficult wasp nest within thatch successfully.
CherryCherry
4 months ago
Jane was brilliant. She came round straight away. She discussed various options with us and came up with a sensible plan. No jargon - just a simple straight forward explanation and action. Just what you want. I'd highly recommend her.
Ian SelbyIan Selby
6 months ago
Jane was so responsive and came out same day when I had a problem in the loft with some mice . She really offers a very good advice and it looks like we now have the problem under control .
jack wrenjack wren
6 months ago
Fantastic service. Jane came to treat for cluster flies at extremely short notice and after hours. Her response was fast and she carried out an extremely professional and extensive service. Saved my bacon! I highly recommend Bug Busters. Thank you Jane!
Nick SaltNick Salt
6 months ago
Jane was extremely helpful and very friendly. I had a difficult situation with a holiday let which she was able to sort for me in next to no time. I would highly recommend her.
Henry TraversHenry Travers
7 months ago
Was contacted on behalf of my client to Exterminate a Hornets nest which was causing access issues. Great Communication and fast callout and dealt with effectively and professionally would highly recommend!
Ben BamberBen Bamber
7 months ago
Jane responded to my message and was with us within a few hours. She was professional and dealt with the situation swiftly.I would highly recommend her to anyone in the Purbeck area!
Emma ScattergoodEmma Scattergood
7 months ago
Swift, effective and professional service. Jane came out on a bank holiday weekend to help us and was extremely informative and thorough.
Gareth RGareth R
7 months ago
Jane was so very helpful and knowledgeable, advising on the best solution to our issue and then carrying out the treatment. Very professional, prompt, pragmatic and efficient - thank you Jane!
sylvia salcedosylvia salcedo
7 months ago
The lady from Bug Busters is knowledgeable and gives one confidence that she can solve the problem of a wasp infestation near a chimney stack. She came around a few hours after I called. Would totally recommend this company.
ClaireClaire
7 months ago
Jane was extremely quick to respond to my enquiry about a wasps nest over a bedroom window, and then came out the following day and dealt with it sensitively, quickly and efficiently.I am happy to thoroughly recommend Jane, who is a professional and nice person to deal with.
Herman FernandesHerman Fernandes
7 months ago
I had a hornet problem and sought help via Checkatrade. Bug Busters was the only tradesperson who made contact and attended my property the next morning. Jane was on time, polite and explained the process which was carried out and completed within 15 minutes. Very efficient and I would not hesitate recommending this company.
Clive HuntClive Hunt
7 months ago
Quick response arrived in just over an hour after calling Bug Busters. Wasps are now inactive despite nest being in an inaccessible place. Great job as we'd wake up to wasps swarming in kitchen.
Brenda OliverBrenda Oliver
8 months ago
Very quick friendly efficient service. Recommend Jane.
Barbara UpshallBarbara Upshall
8 months ago
I called Bug Busters to deal with a wasps nest in the cavity wall of my house. A lovely lady called Jane came out and dealt with it, on a Sunday as well. Within 24hrs the wasps were all gone.I highly recommend Bug Busters, very quick and professional service.
Emma DaviesEmma Davies
8 months ago
Very quick response and very knowledgeable. Great service 👏 Dealt with wasp nest quickly 👌 Would recommend.Reasonable price.
L RL R
8 months ago
Jane came within the hour and removed the hornets' nest swiftly and without fuss. Fantastic service.
Emma BEmma B
8 months ago
Bug busters are fantastic - Jane who runs the business is very responsible, personable and professional and we’d recommend her to anyone. Very happy with the expertise we’ve been able to access with her.
Angela ScottAngela Scott
8 months ago
Jane came around within 2 days of my call to control the rat population in the barns. Highly professional and efficient. So glad we found her.
Henry AdamsHenry Adams
9 months ago
Jane was great. Really well organised and knowledgeable. She provided 2 treatments for both rodents and insects which seem to have been effective. Excellent communication and delivered exactly what we had agreed
Lawrence MizenLawrence Mizen
9 months ago
Very quickly to respond and come and have a look at our hornets nest. Same day treatment.
Jane was an absolutely pleasure to work with. Responded very quickly and her communication was very clear. Highly recommend!
A really knowledgeable lady. Thank you for your really swift response, especially it being a Sunday. I would highly recommend.
L HL H
10 months ago
We had some pests in the garden and Jane came quickly and was confident that two visits would solve it. I was a bit sceptical but Jane was proven right and the pests are gone . I hope in the kindest way that I don’t need her services for some time 👍.
PaulPaul
10 months ago
Very responsive service with great communication throughout.
Morgan BartonMorgan Barton
11 months ago
Highly recommend.I spoke to Jane just before 6pm in regards to a small wasp nest that had formed in our shed, she arrived within the hour after kindly fitting us in last minute. Competitive price for an evening visit also. Jane dealt with it very professionally and quickly, offering us some advice for the next few days also. Very satisfied with the overall outcome.Thank you again ☺️
Keith WelshKeith Welsh
11 months ago
Prompt, professional and friendly service.
John BuckleyJohn Buckley
11 months ago
Jane was very quick to respond to our enquiry. She turned up as expected and dealt with the issue in a very professional manner. Thanks for your help Jane. Would definitely recommend her 👌
Eve Bonham CozensEve Bonham Cozens
11 months ago
Came at very short notice to deal with wasp's nest. All done very efficiently. Highly recommended.
Jane came out and took care of our problem quickly and efficiently, she is knowledgeable, friendly and a consummate professional, thank you Jane!
giles wigodergiles wigoder
11 months ago
Came out same day and was very professional
Andrew HAMILTONAndrew HAMILTON
a year ago
Reliable, experienced, knowledgable, helpful
Contacted Jane when I found unidentified insects in one room. Sent images via Messages and she swiftly identified them as carpet beetles and advised re action. Today she came to spray the carpet. Impressive service, all done within two days at competitive price. Recommended.
Hayley PerrinsHayley Perrins
a year ago
Had such difficulty getting anyone to reply, Jane replied almost instantly and came to solve our issue quickly and efficiently. She was professional throughout, organised and well prepared.Many thanks,The Perrins family, and the wasps which are now well and truly gone!
Neal HendesNeal Hendes
a year ago
Excellent service. I wouldn't hesitate to call Jane if I need pest control in the future.Thankyou
Sarah RichardsSarah Richards
a year ago
Jane came to deal with the wasps nest within 2 hours of our call great service, fantastic response.
Pippa DrakePippa Drake
a year ago
I rang Jane on Tuesday morning last week, to ask whether she would be able to visit my mother's house so that I could show her the location of the wasps' nest, and she could then treat it whenever she had time. She happened to be in the area, so she called round an hour later - and treated it there an then. Absolutely brilliant service. Very friendly, professional and efficient.
OliverOliver
a year ago
I thoroughly recommend Bug Busters, they arrived the same day to deal with a huge hornets nest, gave update texts on arrival time and were friendly, professional and even sent me some photos of the hornets nest afterwards to show the kids.
Carole RedhouseCarole Redhouse
a year ago
Called on a Saturday and she was out on Sunday morning - treated 2 wasp nests in the ground. Would defo use again should the need arise.
Zoe CakeZoe Cake
a year ago
Very swift treatment of hornets nest. Profession, quick, polite, clean and tidy. Value for money. Great response time too.
Ben SpracklenBen Spracklen
a year ago
Quick response from Big Busters, great communication and advice given. Very professional and reliable.
Louise GLouise G
a year ago
We called Jane last minute on a Sunday, and she was amazing in offering to book us in for a visit the very next day!She kept us informed of what time to expect her and above all was efficient, knowledgeable, and answered all of my many questions!Fingers crossed the bait does the trick for any unwanted visitors in our loft. Many thank and see you for our follow up visit.
John JamesJohn James
a year ago
Called Jane on Friday about a wasp nest in an awkward and restricted location in our loft/gable end, which she came and and dealt with early on Monday. Friendly and professional approach. Nest dealt with effectively. Happy to recommend.
Kevin OxberryKevin Oxberry
a year ago
Called Jane at Bug Busters on a Tuesday regarding an issue with wasps in a conifer tree. Booked a visit for the Friday. Jane messaged on Wednesday to say she was able to visit a day earlier on Thursday afternoon. Arrived promptly and quickly identified that there wasn't a nest, just the wasps attracted to the conifer and using it for feeding but dusted the tree anyway to deal with and clear the problem. All done in around 30 minutes.First class professional, friendly service from someone who knows what they are doing and understands what customer service is all about.Highly recommended.
Debs AinsworthDebs Ainsworth
a year ago
Jane is local, professional, and friendly. She responded quickly to my call and sorted out a wasp nest in an old sofa which had been in our log store for a while, destined for the dumpThe problem was quickly and effectively dealt with, at a very reasonable cost. Would highly recommend
Alexandra BullAlexandra Bull
a year ago
Really quick response to deal with a wasp nest outside our front door, thank you! Would highly recommend
Bod HarrisBod Harris
a year ago
Jane from Bug Busters phoned us back almost immediately after leaving messages and was from the beginning extremely calm and reassuring. She was able to visit the house within a few hours and quickly worked out where the infestation was. She dealt with the problem in a calm, competent and professional manner and has booked to return next week to see how things have developed. On the basis of what we have experienced so far I would have no hesitation in recommending this business.
JacquiJacqui
a year ago
Jane responded really swiftly to our call. She offered good advice regarding our bee nest. Would highly recommend her & will definitely contact her again if we have any further issues.
Sarah JudkinsSarah Judkins
a year ago
Jane was so lovely and prompt. Put the job on checkatrade for Wasp nest treatment and with half an hour she got back to me. Giving me a rough quote from what I described and her availability. Able to come a couple of hours later. Treated the area and gave me advice of what will happen and how long to give it. Would definitely use again if needed. Thank you
Sarah VileSarah Vile
a year ago
professional, reliable, open and honest service with excellent immediate effects and lots of helpful tips and advice moving forward - cannot recommend Jane highly enough.
Massive thank you to Jane from Bug Busters! We were worried we had a bed bug problem, but thanks to her expert knowledge and help on a Saturday and Sunday it was bird mites. Still not nice, but less horrible. Can't thank her enough for being able to relieve some stress. After sending a photograph she identified the issue. Many thanks again!
Dave SimpsonDave Simpson
a year ago
Excellent service from Jane who arrived as expected and was very professional with her knowledge and actions.
Ashlee AbbottAshlee Abbott
a year ago
Thank you for your help with my wasp situation Jane. It was so lovely to meet you and I really appreciated your quick response. Also wealth of knowledge shared. Highly recommend.
Daniela HurrionDaniela Hurrion
2 years ago
Jane arrived at my home to deal with a suspected rat presence. She was very knowledgeable and professional and answered all my queries clearly.
Shawn KeysShawn Keys
3 years ago
Replied really quickly to our call. We had a wasp nest at the front of the house in the eaves . Tried to access it via the loft to get the powder in but we had restricted access so had to go in from the front entrance the wasps had mad. She was very honest that the treatment might not work just from spraying the front entrance but that it should be OK. Turned out she was correct and the nest was dead within a day. Great service. Highly recommended
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